Trainline with Roomex FAQ

1. Promoter

The promoter of this competition is Roomex.

2. Eligibility

This competition is open to residents of the United Kingdom and Ireland aged 18 years or over at the time of entry, except employees of Roomex, their immediate families, agents, or any third party directly associated with administration of the competition.

3. How to Enter

Entry requirements and the opening and closing dates for the competition will be clearly stated in the competition announcement. Only one entry per person is permitted. Multiple entries or entries made through agents, third parties, organised groups, or any automated duplication method will not be accepted.

4. Prize

The prize is one (1) £500 hotel voucher redeemable through Roomex. The prize is non-transferable, non-exchangeable, and no cash alternative is offered. Roomex reserves the right to substitute the prize with another prize of equal or greater value if circumstances beyond its control make it necessary to do so.

5. Winner Selection and Notification

The winner will be selected at random from all valid entries received by the closing date. The winner will be notified by email or telephone within 7 days of the closing date. If the winner does not respond within 14 days of being notified, Roomex reserves the right to select an alternative winner. Roomex’s decision regarding any aspect of the competition is final and binding.

6. Prize Delivery

The voucher will be delivered to the winner by email within 28 days of the winner’s acceptance of the prize. Roomex accepts no responsibility for lost, delayed, or misdirected prizes.

7. Use of Prize

The voucher is subject to Roomex’s standard booking terms and conditions and any additional terms specified on the voucher. The voucher must be used within 12 months of issue unless otherwise stated. The voucher cannot be used in conjunction with any other offer or promotion.

8. Publicity

By entering the competition, entrants agree that Roomex may use their name and town/county of residence for promotional purposes, including announcing the winner on Roomex’s website and social media channels. No additional compensation will be provided for such publicity.

9. Data Protection

Personal data supplied during the course of this competition will only be processed as set out in Roomex’s Privacy Policy (available in our website footer). Entrants’ details will not be shared with third parties except as necessary for the administration of the competition.

10. General

Roomex reserves the right to hold void, cancel, suspend, or amend the competition where it becomes necessary to do so. Roomex accepts no responsibility for entries not successfully completed due to a technical fault, computer hardware or software failure, satellite, network, or server failure of any kind.

By entering this competition, entrants are deemed to have accepted and agreed to be bound by these terms and conditions.

11. Governing Law

This competition and these terms and conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Contact

For any questions or queries regarding the competition, please contact sam.costello@roomex.com.

• To be eligible for the Roomex Referral Program the Referring Employee must refer to Roomex a Referred Contact at a company that is not an existing customer of Roomex, or currently in negotiations with Roomex about becoming a customer.
• To submit a referral, the Referring Employee must submit the referral via the Referral Form provided. The Roomex sales team will follow up with the referral directly.
• An individual can only be nominated for the Referral Program once within a 12 month period.
• In the event that Roomex receives multiple referrals to a single company, only the first referral that leads to a 1st booking will count as a successful referral.
• Roomex reserve the right to not proceed with a referral if referral company does not meet our success criteria which includes a level of a certain travel spend monthly.
• When the referred company successfully becomes a Roomex customer and generates £1000 revenue, you will receive £/€1000 reward.
• This program is not open to Employees from Sales & Marketing departments.