Reinventing Workforce Travel in Financial Services

The financial services sector relies heavily on a mobile workforce – from area managers covering multiple locations, to training, operations and support teams frequently travelling between sites. Yet the systems supporting that travel are often fragmented, inefficient, and poorly suited to the realities of shift-based, reactive operations.

 

Top 3 Key Takeaways

Last-Minute Bookings Are a Core Challenge:

58% of corporate travel bookers in financial services say last-minute bookings are a persistent issue, driving up costs and limiting accommodation choices due to urgent client needs and regulatory demands.

Employees Still Pay Out of Pocket:

76% of financial services workers regularly pay for travel expenses out of their own pockets, with many waiting weeks for reimbursement—causing financial stress and extra admin for finance teams.

Poor Travel Arrangements Impact Retention:

54% of workers in the sector have either left or considered leaving a job due to inadequate travel arrangements, highlighting the direct link between travel management and employee retention.