Reinventing Workforce Travel in the Food, Drink & Hospitality sectors

The food, drink and hospitality sectors rely on a mobile workforce, yet the systems supporting that travel are often fragmented and inefficient. This report uncovers the realities behind workforce travel in these sectors, and offers practical guidance on how to improve your travel management and policy.

Top 3 Key Takeaways

Last-Minute Bookings Are a Major Pain Point:

58% of corporate travel bookers in the food and drink sector regularly face challenges with last-minute bookings, leading to increased costs, limited accommodation options, and avoidable stress for both staff and managers.

Frontline Workers Bear the Financial Burden:

75% of employees are still paying out of pocket for travel expenses, often waiting weeks to be reimbursed—placing unnecessary financial pressure on staff and potentially lowering morale.

Poor Travel Experiences Are Driving Resignations:

55% of workers have either left or considered leaving their jobs due to inadequate travel arrangements—underscoring the direct link between travel management and employee retention.