Roomex Onboarding Guide

Getting Started with Roomex

Your platform is ready to go! To get you started, here are a few tips to help you save time and money on your travel booking

  • RoomexStay Mobile Friendly Website – Click here for instructions on how to download

Bookings

Bookings can be made, managed, changed or cancelled in your Roomex platform. Make a booking on the homepage of your company’s platform, and filter by star ratings, price, and free cancellation to refine your results. You can also use workforce-specific filters like secure parking if you will be traveling with expensive equipment. To speed up the process, you can also use your frequent hotels
and locations in the drop-down menus.

Navigate to the Bookings tab to make changes (like changing the traveller name on a booking) or cancellations. For detailed or complicated changes, click the chat button to speak to our Support team.

For a more in-depth walkthrough on our booking process, watch our How to make a booking video which we have linked in your onboarding email.

For Group bookings, meetings or events contact our Project & Meetings Team

Got a booking for 9+ people? Planning a stay for over 2 weeks? Need some help finding the right accommodation for a project? Our specialist Projects & Meetings team are on hand to source, negotiate, contract, and book accommodation packages for you. Find the group booking form under the ‘Bookings’ tab on your platform now!

Add a RoomexPay Card

On the final page before processing your Hotel booking, you will have the option to add an Allowance to your Hotel booking. (If no allowance is required select None) 

Click here for an In-Stay Allowance FAQ

NB: At the Hotel option is only available to your Company

Click here for instructions on how to add an Allowance during and after the booking process

trainline

Trainline with Roomex

Go to the following Trainline with Roomex business site and take the below steps – Signup

We’ve set up a business account with Trainline. Once registered as an account user you can check train times or buy your tickets online, 24 hours a day, 7 Days a week.

Registration is quick and easy taking the following steps:

  • Click the link ‘Logon to Trainline with Roomex’ below
  • Go to New Users – Sign up to your company’s account
  • Enter your email address and Business ID (shown on your Welcome Email)
  • Click Sign up

TL Octavius

Please find useful links below to assist you with your Rail bookings:

Trusted by over 2000 businesses worldwide

Does this sound like something you need or simply interested in hearing more about how Roomex can transform your travel booking process?

Sign up for free to start booking with Roomex

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