Tag: Duty of Care

Managing Rail Fatigue | Roomex

This is a summary of our eBook – ‘Battling Fatigue in the Rail Industry’. To read this eBook in it’s entirety click here.   Fatigue poses a significant safety risk within the rail industry, with consequences ranging from accidents to injuries and errors. This critical issue has resulted in an annual average of 36 worker fatalities and a staggering cost of £240 million to the industry since 2017. In addition to this, a shocking 54% of rail staff admit feeling overburdened, with 37% working over 50 hours per week. Alarmingly, 73% consider fatigue as a hazard that goes unnoticed. These statistics underscore the pressing need for both employers and employees in the rail sector to address this concern. This eBook provides insights into fatigue, its causes, consequences, and strategies for prevention, as well as an overview of updated UK fatigue legislation and a case study demonstrating what successful rail fatigue management looks like. It aims to equip workers with a better understanding of rail fatigue, aiding employers and employees in creating a safer and fatigue-free workplace. Key Takeaways Fatigue involves reduced alertness and decreased task performance. Various factors contribute to fatigue, such as physical exertion, sleep deprivation, and irregular shift work. Fatigue can have a profound impact on rail workers’ safety, productivity, and well-being. Strategies for fatigue prevention include adequate rest, proper nutrition, and smart shift scheduling. Third-party tools like Roomex and Weston Analytics’ Fatigue360 provide rail fatigue software which can simplify fatigue management for employers. Causes of Fatigue in Rail Workers Rail fatigue doesn’t result solely from long hours and sleep deprivation. Several underlying factors can trigger this condition, making it imperative to recognise and comprehend these factors for everyone in the workplace. Common causes of fatigue in rail workers include: Physical Exertion: The physically demanding tasks such as lifting heavy objects, climbing, and confined space work can lead to fatigue over time. Sleep Deprivation: Prolonged working hours often lead to sleep deprivation, hindering alertness and decision-making abilities. Shift Work: Irregular shifts disrupt sleep patterns and lifestyle, impacting physical and mental well-being. Psychological Factors: Stress, anxiety, and depression can contribute to fatigue by impeding relaxation and sleep. Medical Conditions: Conditions like sleep apnea and chronic fatigue syndrome can also cause fatigue and require medical intervention. It’s essential to recognise that fatigue is cumulative. The more fatigued an individual is, the more susceptible they become to further fatigue. Understanding these factors empowers rail workers to better manage fatigue. Consequences of Fatigue in Rail Workers Rail fatigue carries severe repercussions for workers, including: Increased Accident Risk: Fatigue impairs cognitive functions, increasing the likelihood of accidents and injuries. Reduced Productivity: Difficulty in concentrating and focusing leads to decreased productivity. Increased Errors: Fatigue raises the likelihood of mistakes, which is critical in safety-sensitive rail work. Increased Absenteeism: Fatigue makes it challenging for employees to attend work regularly. Decreased Well-being: Fatigue contributes to physical and mental issues like headaches, irritability, and depression. Increased Costs: Reduced productivity, accidents, errors, and absenteeism result in higher project costs. Employer Responsibilities Employers have an essential role in rail fatigue management within their workforce. They should: Educate employees about fatigue risks and prevention through training. Establish rail fatigue management policies addressing issues like shift scheduling and rest breaks. Monitor employee fatigue levels regularly through self-assessment or supervisor observation. Take prompt action to address employee rail fatigue, such as providing extra rest breaks or modifying shift schedules. Preventing Fatigue in Rail Workers Preventing fatigue is paramount in the rail industry to ensure the safety of workers, passengers, and the public. Strategies for preventing rail fatigue include: Prioritising adequate sleep, aiming for 7-8 hours per night. Maintaining a consistent sleep schedule, even on weekends. Creating a calming bedtime routine while avoiding electronic devices before sleep. Refraining from caffeine and alcohol before bedtime. Ensuring regular meals and snacks for stable blood sugar levels. Incorporating regular exercise into daily routines. Effectively managing stress through healthy coping mechanisms. If employees experience fatigue regularly, they should consult their manager and consider seeking medical advice for underlying causes. New UK Legislation and a Successful Implementation Network Rail’s updated Fatigue Risk Management Standard (NR/L2/OHS/003), introduced in October 2022, underscores the significance of fatigue management in the rail industry. Employers must proactively monitor rail fatigue levels and implement a compliant rail fatigue management plan. The plan should be straightforward, incorporating recommended guidelines while allowing flexibility for company-specific needs, such as commute time. A UK-based rail construction company successfully adapted to the updated Network Rail fatigue standard with the help of Roomex and Weston Analytics. They needed a solution that streamlined fatigue management and accommodation booking. The partnership enabled Roomex, with over 100,000 workforce-ready properties, and Fatigue360, to facilitate a compliant rail fatigue management plan with access to the widest workforce-ready accommodation network available. Before adopting these tools, this UK-based rail construction company struggled with manual processes involving roster creation and accommodation booking. This resulted in duplicated data and unnecessary time consumption. Roomex and Fatigue360 streamlined these operations, significantly reducing time spent on the process. The integration of these tools simplified data management and empowered employees to allocate more time to critical tasks. Conclusion Fatigue is a critical safety concern in the rail industry, but it doesn’t have to be a daunting challenge. Understanding the key factors contributing to rail fatigue and the strategies for its prevention is crucial for rail workers, employers, and the entire industry. With updated UK legislation, employers must adopt best-in-class rail fatigue management plans, and various tools are available to make the process more manageable. By following these insights, rail organisations can enhance safety, increase efficiency, and save both time and money while addressing the pressing issue of fatigue in the industry.   This is a summary of our eBook – ‘Battling Fatigue in the Rail Industry’. To read this eBook in it’s entirety click here.  

How to make business travel enjoyable for staff

Initially, the thought of business travel is one that’s met with excitement. The indulgence of staying in a hotel, not having to cook for yourself, and being within walking distance of your colleagues for getting work done can be exciting.    However, when you’re away for lengths of time, the gloss of travel can also quickly disappear. Yet, the importance of traveling for work is something that greatly benefits businesses, and it’s therefore in everyone’s best interest to make it an enjoyable experience.  If you’re tasked with the job of employee welfare, travel bookings or HR at large, this feature is for you. Here are eight ways you can make business travel a pleasant experience.    Make travel easy Lessen the administration of business travel with an easy streamlined booking process that allows colleagues to make accommodation and transport bookings with ease. Travel booking platforms are one of the best ways to automate the process, whilst ensuring that budgets are met and colleagues aren’t inconvenienced by unnecessary expenses. It’s also helpful for travel managers too, since staff can make amendments and cancellations 24hrs without any office support.     Gratitude Acknowledging the personal sacrifice of business travel can go a long way to dedicated co-workers. This means respecting that colleagues often give up many personal hours travelling back and forth around the country, as well as lost hours in the evening. For some this means missing family events and personal occasions. What’s more, 88% of people agree that expressing gratitude to colleagues makes them feel happier and more fulfilled. This is an easy win offer your colleagues time off in lieu, give them a bonus, offer them a business perk and simply thank them personally for their contribution. A little goes a long way.    Front end expenses With the cost of living crisis, it’s a worrying time for the commuter-heavy workforce. The uncertainty around having enough money to cover costs and expenses may even prevent them from traveling in the first place. Help your teams by offering a pre-loaded staff travel card that covers their expenses. The Roomex pre-paid expense card is one of the best business travel credit cards, which helps with expense management too. No more being out of pocket for your employees.    Provide helpful local information    When on location it can be hard to get your bearings, for some they just don’t have the time. Take this burden away by providing a local travel guide for colleagues. This could include information about local points of interest, nearby restaurant recommendations, local gyms and places of sport. It’s important to remember that it’s not just about work, but wellbeing too showing that you’re a responsible and caring employer will certainly make that trip more bearable.    Offer support in and out of office hours Being away on business has its tough moments when you’re in unfamiliar surroundings. Having someone that staff can talk to is an important way to support colleagues. This could be an out-of-hours counselling phone line for those on the road, or perhaps membership to a mental health group or expert, or perhaps even something as simple as subscriptions to calming podcasts or meditation apps.    Check in on team members Similar to the above, it shouldn’t always be left for the employee to ask for help. Encourage line managers to contact their teams while away for business and check-in on them. A quick phone call, or Zoom face-to-face is a touching way of staying connected and making the out-of-office experience more palatable.     Say yes to belisure You’ve heard of belisure travel for good reason. Giving colleagues the opportunity to tag on holiday to the end of a business trip, is a great way of bringing the feel-good-factor to business travel. Being able to experience a new destination is one of the great joys of work travel, allow colleagues to embrace it and see the difference it makes.    Wellbeing matters And finally, as we’ve already touched on personal wellbeing matters. When away for lengths of time from home, it’s important to keep employee morale and wellbeing up. To this end, offering free vouchers to local gyms, swimming pools or sports facilities is a great way to promote a healthy work-life balance, and one they’ll thank you for too.     To learn more about how Roomex can help your remote workforce, check out roomex.com today. 

11 things travel managers must include in a travel checklist

At any given time a large proportion of your workforce may be on the road. This is particularly true in certain industries, such as construction, engineering and manufacturing for instance.     And as these industries ease themselves back into business travel, it’s useful to have an updated business travel checklist to ensure all the essentials are thought of. Not only will this benefit employees, but it should form part of your organisation’s duty of care too.  When it comes to corporate travel management, here are 11 key things to think about when making travel bookings.  Book early It’s not just for peace of mind. Booking accommodation and transfers as early as possible, allows you to benefit from early savings. If you have the bonus of an online travel management company, you’ll also benefit from further discounts which are shared with preferred partners. The key here though is to book as early as possible.  Cost saving options In these austere times, cost-savings and budget management is a priority. Without squeezing the joy out of business travel, it’s worth considering if there are any ways to make savings. For instance, booking flexible tickets to avoid potential cancellation fees, car-sharing, room-sharing and booking a hotel that includes free gym access for workers on location for lengths of time.  Covid safety policy While restrictions and Covid protocols are no longer legally enforced, it’s still important as a responsible employer to lay down your Covid safety policy and share this with employees in advance of work trips. This should highlight your expectations from employees when traveling, what to do in the event of having Covid-19 (before, after and during trips), as well as safety policies around protecting others. This should be located within your corporate travel policy and regularly updated too.  Factor in transfer time If you’re putting an itinerary together for colleagues, always factor in enough time for delays, cancellations and transfers. Especially at the moment with travel disruption being high, it’s especially beneficial.  Paperless tickets In these digital times, it’s easy to forget that paperless tickets are the new norm. If you’re booking corporate travel UK for other colleagues, then remember to share all the booking details with them, including tickets, QR codes and booking passcodes. Since minimalist business travel is the future, it’s well worth investing in a cloud, app, or online sharing system, for ensuring everything is located in one place.  Link to the business travel policy  Bookings aside, it’s always useful to share your corporate travel policy with colleagues before a trip. This should provide guidance around expenses, travel and cancellation when working away from home.    Connectivity  Whether colleagues are located in a hotel, Airbnb or a rented apartment, you’ll need to consider connectivity. WiFi is an essential part of remote working, now more than ever.  On-site facilities   Even on a limited travel budget, companies need to give due consideration to employee wellbeing. This is especially true when colleagues are working away for longer periods of time (weeks sometimes months) without home comforts to hand. This means ensuring they are well located to nearby restaurants, supermarkets and petrol stations, as well as have easy access to a local gym or exercise facility. Even if this means paying a premium for a central location, it’s something that corporate travel managers need to prioritise.  Travel insurance  The important matter of travel insurance needs to be on your business travel checklist. It’s wise to organise this as early as possible, since it will cover the traveller for any unforeseeable cancellations prior to the trip, as well as incidents during.  Out-of-hours contact  Although this should already be covered in your corporate travel policy, it’s always helpful to highlight out-of-hours contacts for emergencies. This should include key phone numbers for cancellations, customer services and private medical care, if applicable. You can avoid many issues by using a booking platform that carries out reservation checks with hotels ahead of your employee’s arrival.  Create a call sheet   And finally for your business travel checklist, once everything is booked and secured, it’s helpful to produce a call sheet/itinerary/schedule. Typically, this will include all the ticketing and booking information, along with exact dates and times of travel, and accommodation details. You might also want to include some local information, including nearest medical assistance and support.   If you’re looking for a trusted all-in-one solution for workforce travel and expense management, visit Roomex to find out more.  

How Your Travel Policy is Costing Your Business

In today’s business world, and in the aftermath of the global pandemic, we’ve all been forced to review our policies in order to claw back unnecessary spending.    The cost of business travel is a large expense for companies, but also a necessary one. However, instead of cutting budgets, is it time to review policies to prevent unnecessary business expenses? We think so, and here’s why   What is a corporate travel policy? But first, a corporate travel policy is a company’s framework and set of guidelines around acceptable business spending when travelling for work. This should lay out clear parameters around expenses and costs when visiting clients and colleagues, when attending conferences and when being on-site or at events. Plus, it should offer guidance around safe travel, wellbeing and claiming back expenses.  Done correctly, a travel policy can save your business thousands of pounds but any loopholes will expose your company, potentially resulting in excess business spending. Here’s how:     No policy in place You might be surprised to learn that 40% of companies don’t have a travel policy at all. This is the biggest mistake in expense management, since it allows colleagues to spend without any guidance – and is subject to abuse. However, putting a travel policy in place will help to instantly reduce the cost of business travel and encourage compliance.    Track spending One of the benefits of having a travel policy, is that it encourages accurate reporting of business spending. This is especially true if you use automated or digital expense management. Having an overview of company spend will help you to plan better and allocate budgets accordingly.    Recruitment and retention In today’s candidate-bias market, businesses have to work hard to recruit and retain talent. Therefore, creating an attractive company with a people-centric culture will serve you well. And yes, your travel policy plays a crucial part in this, since it’s part of the overall colleague experience. A robust and well thought out travel policy which includes perks such as bleisure travel will help to retain talent and reduce the cost of recruitment.  With two-thirds of young workers seeing business trips as a status symbol, you don’t want to overlook this in the post-covid travel climate.    Overcharging expenses We know that overspending can easily happen on the road. If your business policy doesn’t lay out acceptable spending limits around hotels, rental cars, mileage limits, and meals for instance, you are exposing your company to unnecessary business spending costs, which you will have no grounds to dispute. Ideally your travel policy should protect budgets whilst supporting colleagues needs.    Duty of care and obligation As an employer, you have a moral and legal obligation to care for colleagues whenever and wherever they are working this extends to wellbeing and safety. In light of post-covid travel, your travel policy should include protocols around covid-secure working, as well as testing and reporting procedures when travelling for work. It should also include emergency contacts, healthcare and insurance cover details. If this is overlooked, your company could be liable for any potential issues that arise out of it, which comes at a personal and financial cost.     Supports sustainable targets A robust travel policy will encourage better ways of operating too, which in turn may help to support sustainable targets. For instance, you can opt for socially responsible hotels as part of your corporate travel platform or encourage public transport over other modes of travel. Meeting these environmental targets may have numerous financial implications too.    Streamline savings One of the major costs in business spending for travel is transport and accommodation. If your corporate travel policy falls short on these elements, you can expert to incur the financial repercussions.  A well-thought-out travel policy will include a process or partner for making hotel and transport bookings, that are within budget. What’s more, if you use a streamlined self-service platform, you’ll be able to benefit from reduced corporate rates and the ability to pay only after checking out, which helps with cashflow.    Good employee experience As a final thought, it’s easy to think of a travel policy as a corporate requirement, but it’s so much more than that. It’s an extension of your business and company culture, which forms part of the crucial employee experience. Making it easy and stress-free to make and amend travel bookings, as well as quick and easy processing of expenses goes a long way in employee satisfaction scores, and that as they say, is good for business!    If you’re looking for a trusted all-in-one solution for workforce travel and expense management, visit Roomex to find out more. 

What Does Your Travel Policy Say About Your Company?

A travel policy is an essential part of your business blueprint, and a reflection of your company culture and values. While business travel remains an important part of working, it can also reveal a lot about a company, and what employees can expect from it.   In today’s candidate market, savvy employees are switched on to the latest business trends and fully aware of the perks that competitors offer. In order to remain competitive, a robust travel policy is a prerequisite for candidates and more to the point, here’s what it can reveal about a company too.    It can reveal the way you communicate Looking at a business travel policy can be very telling about a company’s priorities. The tone and way its written in itself can show if the company is accommodating, warm and thoughtful, or cold, corporate and prescriptive. Using clear and simple language, and being open and transparent is the best approach for your travel policy. Not only this, but it speaks volumes about how you communicate and operate as a business in general. With many off-site workers not having the opportunity to be office-bound, it’s important to have good lines of communication with remote workers, and a travel policy can be very telling.    Company-centric or people focused? How can you tell if a company puts its people or the bottom line first? Take a look at the travel policy and see if it’s bias towards the employee, or the business. For instance, if cost savings are a priority, and expectations around travelling off-peak and economy are high, it’s a pretty good indicator. What’s more, are employees expected to sign their rights to working long hours, working weekends/evenings and beyond the expected 48-hour working week? This may be a requirement in some industries, bit if it’s not compensated adequately with time-off in lieu, money, or other incentives, it can reveal a company that is not people-centric.    Whether employees’ costs are taken care of Frequent travelers will be keen to understand if business travel leaves them out of pocket, or if the company makes steps towards avoiding this. For instance, pre-paid expense cards are one of the big business trends at the moment and are especially popular with employees. Not only does it take some of the sting out of admin, but it removes the worry for spending outside of the expense policy and daily limits. Most important of all, it means the employee doesn’t have to front the costs themselves or worry about reimbursements. At a time when 34% of UK travellers say that paying for expenses on their personal credit card is one of the biggest problems with business travel, it’s clear that it’s a priority for employees.    Prioritizing wellbeing and duty of care It’s a given that candidates want to work for companies that put employee welfare at the heart of its business. And most companies think that they do. But the best way to really find out, is to interrogate a business travel policy.   For workforce travelers who are away from home for weeks on end, is there any concession towards gym allowances or an entertainment budget and does this include alcohol and beverages? For business travel, are covid tests offered or paid for by the company, and what about time off following long business trips, or weekend working? These may all seem like small points, but they help to build a picture of a company culture.    Considerate towards business travel benefits If recruitment is high on your agenda as a business, it’s worth revisiting the benefits you offer as part of business travel, which can form part of an attractive package. Especially with younger workers, the opportunity to travel and extend a trip (bleisure) is a big bonus. In fact 70% of 25-35 year olds desire to extend corporate trips for leisure reasons. It’s safe to say that a company that offers flexibility around work travel, and passes on perks such as loyalty points, clearly cares about pleasing its workforce.    Your sustainability credentials. As workers become more conscious of their global footprint, sustainable business travel is on the rise. While many businesses pledge their green credentials, it’s not until you interrogate a travel policy that it’s entirely clear. It’s telling if companies have a sustainability statement or commitment, which encourages co-workers to choose public transport and greener accommodation where possible. As business travel comes of age, a company’s green credentials will become ever more important.    Keen to level-up your company business travel policy? Roomex now offers pre-paid expense cards and much more.  

The Secret to Recruiting Top Talent in 2022

They’re the heartbeat of your company, the front line to your customers, and quite possibly your greatest asset. So it makes sense to invest in a robust recruitment process to secure the very best talent for your business.  But things just got a little tricky because after a very nervous few years of cutting back, and the great resignation, businesses are once again on the hunt for headcount, and did we mention the big business trend? It’s a candidate’s market.  But despite it being a highly competitive market, there are a few recruitment tricks that will help you gain visibility. Want to know what they are, of course you do, let’s go!    Perks beyond pay It’s foolhardy to think that pay is the main motivator for recruitment in 2022. On the contrary, it’s just one of several important factors, especially to the crucial millennial market. Businesses with aligned ethics and values, as well as those that allow time off for personal interests will have a distinct advantage. Think about the perks you can offer to entice top talent  be it discounted goods, pre-paid expense cards, time off for volunteering, or an empathic policy for women going through the menopause (one of the big business trends for 2022).    A strong employer brand Brand reputation, as it used to be known, is everything when you’re edge to edge with competitors. There’s nothing greater than being considered a company where everyone wants to work. This isn’t something that just happens overnight though, it takes time and investment in your company and people to pay off  and it’s never too late to start. If you’re already on the right path, then be sure to shout about it. Your colleagues are the perfect case studies to do this. Use them at recruitment fairs, feature them in your adverts, encourage them to spread the word about how great their jobs are on social media, and you’ll soon start to gain traction.    Positive candidate experience The tables have most certainly turned when it comes to recruitment. No longer do businesses have all the power. Today it’s a two-way process where each party is interviewing the other for suitability. Give your business a head start by creating a positive candidate experience, starting from the minute you invite them to interview. For many this is the start of onboarding – a process that can take up to three months or more. Should you need any more convincing, 75% of candidates say it’s unlikely they would take a job if they were treated poorly in an interview process.    Be diverse and inclusive We cannot stress enough the importance of being a forward-thinking company that prides itself on diversity and inclusion. The statistics back it up too. Research shows that ethnically diverse teams are 33 per cent likely to have greater profitability. If you want to be in the top tier of businesses for acquiring talent, you must make this a priority and shout about it in your recruitment drive too.    Business travel The elusive millennial market can be all yours with two simple words: business travel. Because this social-savvy, FOMO-inducing generation is all about living their best life and travel is a key to this. To the extent that 81% of millennials admit that business travel makes their work lives happier. Hand in hand with this is a robust travel policy that cares about its workforce, including an easy booking process. Autonomous travel booking is a way to differentiate your company from others and entice potential employees by demonstrating they will have a level of control when traveling for business.    Personal development Upskilling is one of the buzzwords to emerge out of the pandemic. Because suddenly we realise just how important it is to have a wide set of skills. Companies that invest in their people also invest in personal development and training. This is a business trend that is very much here to stay, and one you can use to your advantage as a recruiter.    Flexible working Thanks to the pandemic, flexible working has become less of a demand and more of a norm. Today, workers appreciate the opportunity for flexible working, part-time working and hybrid working, in order to better manage the work-life balance. Companies that offer choice and flexibility to candidates will have a clear advantage as a top recruitment company. What’s more, nearly half of all professionals would turn down a job if the company mandated full-time office working. Take note!    Enhance your recruitment prospects with an all-in-one travel booking platform from Roomex, find out how this tool can help you here. 

Why You May Need to Update your Travel Policy in 2024

Business travel is officially back. At least that’s according to GBTA’s latest Business Travel Index Outlook report released in August 2023. As a travel booker, you’ve probably seen an increase in business travel in recent weeks. With business travel set to complete its bounceback and reach 2019 levels in 2024, it feels like we’re entering a new age of post-covid travel.

How to Balance Business Travel with Employee Safety

Whether you consider it a perk or a necessity, business travel is undeniably an important part of our working lives. An overwhelming 90 per cent of professionals believe it’s valuable for business growth, whilst 79 per cent say it impacts their overall job satisfaction. 

How to travel safely amid COVID-19

Over the course of the last 14 months, we’ve somewhat adjusted to the changes brought about by the pandemic. From strict lockdowns to reopenings, many workforce travellers have needed to continue to travel. As summer approaches, let’s dive into the current state of travelling in Europe, and how to keep safe while you’re on the road. The UK has entered ‘Step 3’ of restrictions meaning: Indoor dining will reopen, and venues will not have to serve a substantial meal with alcoholic drinks, and there will be no curfew. Domestic holidays and travel will now be extended to the rule of 6. Foreign travel will resume from today, following the traffic light system, see below Read the full update from the UK government here. What does this mean for Workforce travel? Accommodation prices are on the rise. With the near full reopening of domestic leisure travel, expect a 26% increase in prices over the next few weeks. Check out our Forward Pricing Report for May with more information on prices based on location. Book flexible rates should restrictions change with little notice. We don’t know how this reopening will go, or how long it will last. If the past year has taught us anything, it’s to hope for the best but expect the worst. Be safe, and book flexible rates. Filter flexible rates in your platform by selecting the ‘Free Cancellation’ filter. If you have a project booking or long term stay reach out to us ASAP. We’ve watched the demand for self-catering properties increase as domestic travel restrictions lift. If you’re booking a long term stay, especially in this type of accommodation this summer, we recommend reaching out to us as soon as possible. Add hotel allowances and virtual expense cards bookings and prepay for your crew’s meals on the road. We’ve expanded RoomexPay’s functionality so you can add hotel meals or prepaid virtual expense cards (that can be used outside the hotel) right within your booking flow, and paid the same way you normally pay for Roomex (on account or on a credit card.) Haven’t travelled in a while, or forgot how to use Roomex? Check out our new Help Centre, or reach out to our team by selecting the blue chat icon in the bottom right of your platform!