Company Payment FAQs

What is the Company Payment settings page for?

This page allows you, as an authorised user, to enter the preferred payment method for your company. We support LodgeCard (Credit Card) and Direct Debit.

How do I add a payment method?

Go to Admin on the navigation bar and select it; you will be taken to the Company Payment settings page. Now simply click on the ‘+ Add New Payment’ button. This will open a window and you can select whether you want to use a LodgeCard (Credit Card) or set up a Direct Debit.

Why should I add details on this page?

The benefit of adding your payment details here is that you can reference back to this page and add a new payment method yourself or simply change which one you want to use for your company.

Why can I not delete a saved payment method?

You can not delete your default payment method as there must be at least one active payment method on file for us to invoice and charge. If you wish to remove your default payment method, please contact support and we will be happy to do so.

When will I be charged?

The billing frequency is determined by the terms agreed with you and our finance team prior to being given access to our payment settings page.